Please read this Privacy Policy carefully. It describes how and why Natra Health Pty Ltd ("Company", "we", "us", or "our") collects, uses, stores, and shares your personal information. It also outlines your rights regarding your personal information and how to contact us with any questions or concerns.
This Privacy Policy is legally binding. By visiting, viewing, or using https://natragrow.com (“website”) or by interacting with any of our programs, products, or services (collectively, the “Products”), you agree to the terms of this Privacy Policy and our Terms and Conditions.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect personal information in several ways:
Information You Provide
We collect personal data that you voluntarily share with us when you:
Purchase or access any Product
Sign up to receive emails or newsletters
Fill out forms, surveys, or feedback requests
Join private or public groups (including via third-party platforms like Facebook)
Enter contests, promotions, or giveaways
Contact us via email, forms, chat, or socil media
Examples of this data include:
Name, email, phone number, and address
Payment and billing details (e.g. credit card, PayPal)
Survey responses, testimonials, and reviews
Any other information you choose to provide
Information Collected Automatically
We collect some data automatically when you use our website or interact with our emails. This may include:
Your IP address
Browser type and version
Pages viewed and navigation behavior
Referring website or source
Device type and unique identifiers
Cookies and tracking technologies
Information from Third Parties
We may receive data from third-party platforms, such as:
Social media interactions (e.g. likes, comments, profile info)
Analytics tools (e.g. Google Analytics)
Email providers (e.g. Klaviyo)
Advertising networks (e.g. Meta, Google Ads)
PURPOSES FOR COLLECTING INFORMATION
We use your information for legitimate business and commercial purposes, including to:
Process and fulfill orders
Deliver Products and services
Communicate with you about your purchases
Send updates, promotions, and marketing materials (if you opt-in)
Respond to your inquiries or feedback
Analyze behavior for marketing and product development
Improve website performance and user experience
Prevent fraud and ensure platform security
Comply with legal obligations
THIRD PARTIES WE MAY SHARE INFORMATION WITH
We do not sell your personal data. However, we may share it with trusted third parties as follows:
Service Providers
Email marketing platforms (e.g. Klaviyo)
Payment processors (e.g. Stripe, PayPal)
Shipping/fulfillment services
Analytics and tracking services (e.g. Google Analytics)
Customer support and CRM tools
Web hosting and security providers
Business Transfers
If we sell or transfer part or all of our business or assets, your data may be part of that transfer.
Legal Compliance
We may share your data when required to do so by law or legal request (e.g. subpoenas, court orders, or law enforcement inquiries).
COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, and similar technologies to:
Track usage and performance
Improve website functionality
Serve targeted advertisements
Remember preferences and session details
Most browsers allow you to control or disable cookies. However, disabling cookies may impact your ability to use parts of our website.
YOUR CHOICES AND RIGHTS
You have the right to:
Access or update your personal data
Request deletion of your data
Withdraw your consent at any time
Opt-out of marketing communications (via unsubscribe links)
To exercise your rights, email us at hello@natragrow.com.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
HOW WE PROTECT YOUR INFORMATION
We implement reasonable technical and organizational measures to protect your data. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute protection.
CHILDREN’S PRIVACY
Our website and Products are intended for users over the age of 18. We do not knowingly collect data from children under 18. If you believe we have inadvertently collected such data, please contact us to request removal.
INTERNATIONAL USERS
This website is operated primarily from the United States. If you access the site from outside the U.S., your information may be transferred to and processed in the U.S., where data laws may differ from your jurisdiction.
CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted with a revised effective date at the top. Continued use of the site constitutes acceptance of any changes.
CONTACT US
If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us:
Email: hello@natragrow.com
